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Community Guidelines
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Apartment Alterations
Holes should not be drilled in your apartment without our prior written consent, nor should any nails, hooks, or screws be used on any floors, doors, windows, tub, shower, appliances, or fixtures in the apartment.
Nothing should be fastened to the floors, doors, windows, walls, appliances, or fixtures in the apartment, the exterior walls, or porches of the buildings.
Please refrain from hanging signs, advertisements, or notices on the outside or inside of any apartment or building.
Locks on the doors leading to the apartment should not be altered without our consent. We must have a key to every lock at all times, and every lock must be compatible with the master key system for the building. -
Balcony/Patio/Terrace
Please do not use the balcony, patio, or terrace of your apartment to store personal property.
Additionally, no towels, rags, rugs, laundry, or other items should be hung from any balcony or terrace, nor should anything be thrown or dropped from the windows, balcony or terrace.
Please refrain from cooking or barbequing on a porch, patio, or balcony. -
Common Areas
Common areas, sidewalks, entrances, lobbies, hallways, elevators, or stairways of the community should not be used for any purpose other than entry and exit. Please do not place or store furniture, equipment, or personal articles in any common areas for any period of time. We may remove any such items at any time, at your expense, including any storage costs. -
Equipment Use
All equipment located in your apartment or community should be used in a reasonable and careful manner. Equipment includes such things as toilets, sinks, electrical, plumbing, heating, ventilating, air conditioning, building access system, elevators, appliances, or other facilities. If you or your family, guests, or visitors use any equipment in a manner that causes damage to the equipment, you could be held responsible for the costs of repairing or replacing it. -
Facilities
If your community has a pool, you must pay any required fees prior to usage. For your safety, please obey all pool rules and regulations.
Games, sports, and other recreational activities are permitted only in designated areas. All rules and regulations must be obeyed including the days and hours that recreational facilities may be used.
We may at any time discontinue any recreational services or close down facilities either temporarily or permanently. -
Heavy Items
Items which weigh more than we determine is reasonable for the floor loading of the apartment are not permitted. You must check with us before bringing heavy items (i.e., waterbeds, safes, etc.) into the apartment. -
Lock-outs
At the present time, we do not provide lock-out services. -
Motor Vehicles
Please keep in mind we may remove any vehicle at the owner’s expense if it appears abandoned, inoperable, does not display an inspection sticker and/or license plates, or the inspection and/or registration is expired.
We apologize, but due to local water restrictions and hazardous substance ordinances, we cannot allow residents or their guests to work on their vehicles in the community parking areas. Vehicles may be washed only in designated areas. If there is no designated area, then washing vehicles is not allowed. -
Parking
Please obey all parking and traffic regulations posted on any private streets, roads, or drives.
Parking areas are to be used only to park, load, and unload motor vehicles.
Please note that there are handicapped parking spaces that have been designated by the community. Please do not park in these spaces without a handicapped permit or your vehicle will be towed.
Your vehicle may be towed without notice at your expense if you:
• Park in a fire lane
• Park in a no parking area
• Block a fire hydrant, refuse container, another vehicle, sidewalk, or lawn
Oversized vehicles, commercial vehicles, recreational vehicles, boats, or trailers may not be parked in the community without our consent. -
Peaceful Enjoyment
All residents, their family, and guests should conduct themselves in a manner that will not disturb their neighbors or community staff. Noise, odors, or any other actions that cause a disturbance are not permitted. Please do not interfere with the rights, comforts, or convenience of other residents or community staff.
Remember you are responsible for the conduct of your family, friends, guests, and anyone you invite into the community.
We will make reasonable efforts to stop neighbors from disturbing your peace, but we cannot be responsible for controlling their actions. If you are seriously disturbed by activities at your neighbor’s apartment, please call the police. -
Pets
A. Allowed Pets
Combination of pets allowed in unit:
- One Cat
- Two Cats
- One Cat, One Dog
- One Dog
Cats must be indoors only. Only domestic breeds are allowed.
Dogs have a 35 pound weight limit at maturity and are allowed on 1st or 2nd floor. Breed restrictions apply.
B. Standard Fees and Deposits
$250 non-refundable deposit per pet
$25/mth for cats
$50/mth for dogs
A new pet fee will be determined with each renewal term or lease extension. Pets fees will continue to be charged until you notify us in writing that the pet is no longer in the residence.
C. Initial Pet Requirements
In order to apply for permission, you must provide the following:
- Veterinarian letter confirming: neutered or sprayed, vaccinated against feline leukemia, rabies, and distemper.
- Picture of pet and owner.
- Proof of renters' insurance policy.
- Signed Pet Agreement.
D. Pet Requirements on Renewal
In order to receive continued permission to keep your pet, you must provide the following on lease renewal:
- Picture of pet and owner.
- Veterinarian letter as required on initial application.
- Proof of renters' insurance policy.
E. Guide Dogs or Assistance Animals for Disabled
Guide dogs or other assistance animals for disabled residents will always be permitted with verification that the resident qualifies as disabled and requires the animal in order to have equal opportunity to use and enjoy the apartment and the community. A Pet Agreement will be required; however, all fees, deposits, and renters' insurance requirements will be waived. The Pet Policy and Pet Rules and Regulations will apply to the assistance animal.
F. Changes in Pet Policy
We may change any terms or conditions of the above Pet Policy after thirty days notice to residents who signed Pet Agreements; however, if such change in the Pet Policy means that your pet will no longer be allowed, then your pet will nonetheless be permitted (grandfathered) until the expiration of your then-current lease term.
Pet Rules and Regulations
1. Pets must be licensed and immunized in accordance with applicable regulations.
2. Pets are not allowed outside the apartment unless on a leash (in accordance with local leash laws) and under control of resident or resident's designated responsible person.
3. Pets must not be left alone, at any time, outside the apartment. Animal control will be called to remove any pets left unattended within the community.
4. The pet shall not be tied to any fixed object (such as a tree) anywhere in the community. You may not keep your pet on balconies or patios unleashed or unattended at any time.
5. No pets are allowed in the swimming pool areas, other apartments, laundry rooms, offices, clubrooms, or other recreational facilities.
6. Pets must be housebroken, and no pet offspring are allowed.
7. Pets must be walked and curbed only in designated areas. Resident is responsible for immediate clean-up of pet waste. Pet waste is to be disposed of properly in plastic bags and placed in the dumpsters or other designated dog stations.
8. The resident will not allow pet(s) to become a nuisance to other residents which includes, but is not limited to, biting or whining.
9. Upon maintenance requests, pets must be restricted to an area not affected by the service request.
10. Resident is responsible for any extermination fee incurred as a result of keeping a pet in the apartment.
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Safety
Please do not bring anything into your apartment or the community that increases the risk of fire. Things that could cause an increased risk of fire include flammable oils, fluids, propane, benzene, gasoline, kerosene, or other hazardous materials.
Please refrain from cooking or barbequing on a porch, patio, balcony, or within 15 feet of any building, except as expressly permitted by your community. -
Satellite Dishes
Satellite dishes one meter or less in size are permitted upon your signing a Lease Addendum – Satellite Antenna and Dishes. -
SmartCard Tips
Adding Value to your SmartCard
- Insert SmartCard into the Cash Service Center, with the chip facing up towards the machine.
- The balance on your card will show on the electronic display.
- To add value on to your card, with the card already in the Cash Service Center, insert $5, $10, or $20 into the bill acceptor.
- Wait for the card to be updated and remove the card.
Use in Laundry Machine
- The price of the cycle is displayed on the electronic display.
- To start the machine, insert SmartCard into the card-reader slot with the chip facing up towards the machine.
- Select the cycle desired. The length of the cycle will be displayed after the machine has started.
- After your cycle selection, wait until the machine starts and the display on the machine says to “Pull Card.”
General Care of SmartCard
- Store card in a safe place away from magnetic fields such as microwaves, computers, other credit cards, and electronic equipment.
- Do not bend.
- Do not insert card in anything but the laundry machines and the Cash Service Center.
- The information may be erased if inserted in any other card reader.
- Keep card and chip clean from any grease, film, or laundry soap.
- Keep card and chip dry and free from scratches.
- Do not put wet clothes on the SmartCard readers.
Stop by the leasing office during normal business hours if you have any questions regarding your SmartCard. -
Trash
All trash should be placed in plastic bags and disposed of in the appropriate waste containers. Bulk items should never be disposed of outside of waste enclosures or left on community grounds. Please do not place any trash in halls, stairways, balconies, or laundry rooms.
Safety Bulletins
(files contain both English and Spanish versions)
Aug. 2009 - Kitchen Fire Safety
Nov. 2008 - Smoking Safety
Oct. 2008 - Winter Weather Safety
Show/Hide older Safety Bulletins
